Shipping policy

ORDER PROCESSING: Please allow 3 Days to process your order. Expect an email within 24 hours to let you know your order is on the way!

LOCAL DELIVERY:  During checkout, enter your address and choose the ship option. Click the "continue to  shipping" button. Local delivery is available for addresses within 15 miles of our shop.  If the local delivery option does not show up during checkout, your order is not eligible for local delivery. When your order is ready for delivery, you will receive an email with real-time tracking  information.

FLAT RATE SHIPPING:  Orders are generally shipped within 3 days using United State Postal Service. Flat rate shipping fee of $12.00 applies to orders shipping  to the United States. We do not ship outside of the United States at this time.

REFUNDS, RETURNS AND EXCHANGES:  We accept returns up to 30 days after delivery, if the item is unused and in its original  condition, and we do not refund the shipping costs for the return.  In the event that your order arrives damaged in any way, please email us as soon as possible at satisfaction@advancedbiocell.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.  If you have any further questions, please don't hesitate to contact us at satisfaction@advancedbiocell.com.